Refund policy

 

  1. Refund Policy

    We want you to love what you ordered from All Profit Invested Apparel. Every clothing item is printed to order by us, so please check sizes before ordering.

    1. Returns on clothing
    You can return clothing within 14 days of delivery if it is unworn, unwashed, and in the condition you received it. Items that have been worn, washed or damaged after delivery can’t be returned.

    2. How to start a return
    Email cesarzamora@allprofitinvested.com within 14 days of delivery with your order number. We’ll reply with return instructions. Items sent back without contacting us first may not be accepted.

    3. Refunds
    Once we receive and check your return, we’ll issue your refund within 14 days:

    • Card, PayPal and other online payments: refunded to the original payment method.
    • Cash payments (such as OXXO): these can’t be refunded to the original method. We’ll refund you by bank transfer to an account in your name, or with store credit if you prefer. We’ll ask for the details we need by email.

    4. Shipping costs
    Original shipping costs are not refundable, and you pay return shipping, unless the item arrived damaged, defective or wrong. In those cases we cover return shipping.

    5. Exchanges
    We don’t offer direct exchanges. To get a different size or color, return the original item for a refund and place a new order.

    6. Damaged, defective or wrong items
    If your order arrives damaged, misprinted, defective or wrong, email us within 14 days of delivery with your order number and a photo. We’ll send a replacement or give you a full refund, your choice, including shipping.

    7. Digital music downloads
    Because songs are delivered instantly and can’t be returned, music downloads are final sale once the file has been delivered. If your file won’t download, is corrupted, or is the wrong song, email us and we’ll send a working file or refund you.

    8. Final sale items
    Items marked Final Sale on the product page can’t be returned, except under section 6 (damaged, defective or wrong items).

    9. Changes to this policy
    We may update this policy from time to time. Changes apply only to orders placed after the updated policy is posted. Your order is covered by the policy shown at the time you bought it.